Shipping

All purchases are gift wrapped, insured and are shipped Priority Mail with tracking.

Shipping costs are non refundable. Christina Fowler-Thias Jewelry is not responsible for
lost or damaged goods during shipping.

For international customers, Christina Fowler-Thias Jewelry is not responsible for custom fees.

Returns and Adjustments  

If you have any problems, or are not happy with your order, please don't hesitate to contact me. I am happy to work with you toward a mutual agreement.

All returns and exchanges must be in the original box and same original condition (unworn, unaltered, undamaged) in which it was shipped. All shipping costs for returns and/or exchanges are your responsibility. You must contact Christina Fowler-Thias Jewelry within 5 business days of receiving your order to be eligible for a return or exchange. All returns must be approved prior to returning. Refunds will be made using the same method of payment.
 

Sizing

Please be sure to have your ring size accurately determined. Ring band width can effect the size, so when getting sized, be sure to use the correct width. If you don’t know your size, you can go into your local jewelry store to ask them to measure you for your ring size.

I am not able to offer a resizing service. I make my rings with a particular style and aesthetic in mind, and resizing them without essentially starting over would significantly alter the appearance. If it is possible to resize a ring, it is usually only by stretching it up to 1/2 a size larger. If you have questions about a product regarding size, construction, materials, etc. please email me and I'll be happy to discuss the item with you before you buy.

Jewelry Care

If properly cared for your new jewelry will last a lifetime and give you years of joy.

The best care for your jewelry is to wear it often!
Wearing your jewelry will help it stay shiny and reduce tarnish!

Handmade jewelry is artwork and should be treated a such to ensure it’s longevity, It is important to avoid wet and strenuous activity while wearing jewelry and remove it for swimming, showering, applying lotion, playing sports, hand washing, etc. Avoid commercial jewelry cleaning solutions as these can be too harsh and can remove patinas or destroy more porous stones like turquoise, opal, malachite, and coral. Avoid contact with stones when using a polishing cloth.

If a piece gets dirty, clean with a polishing cloth or soft toothbrush and a paste of baking soda and water, or warm soapy water. Avoid contact with stones.